1. Parties

Seller: Şefika Deniz Arsan (sole proprietorship). Address: Bademler Mahallesi, 15064 Sk. No: 2, Urla / İzmir, Türkiye. Tax office: Urla Tax Office. Tax ID (VKN): 0800090291. NACE primary activity code: 629099 (information technology and computer service activities). Phone: +90 532 580 9081. Email: [email protected]. Website: houseofzij.com.

The Seller operates as a sole proprietorship. In accordance with Law No. 6563 on the Regulation of Electronic Commerce, the identity and contact details set out above are made accessible on the Contact page of the website.

Buyer (Consumer): The Buyer's name, email, billing and contact details are recorded electronically in the system at the time of purchase and form an integral part of this Agreement.

2. Subject of the Agreement

The subject of this Agreement is the sale and performance of the House of Zij subscription service or one-time credit package ordered electronically by the Buyer through houseofzij.com, the characteristics and price of which are set out below, together with the determination of the parties' rights and obligations under Law No. 6502 and the Distance Contracts Regulation.

Before completing the purchase, the Buyer acknowledges that they have read and electronically approved the Pre-Information Form, which sets out the Seller's identity, the essential characteristics of the service, the total price including all taxes, payment and delivery details, the right of withdrawal and its exception, the cancellation and termination terms, and the available dispute resolution channels.

3. Nature of the Service

House of Zij is a subscription platform consisting of personalized digital content and services delivered electronically for educational and entertainment purposes. Depending on the plan, the subscription includes astrology content and natal chart interpretations, tarot readings, numerology analyses, coffee cup (tasseography) symbol interpretations, the AI-assisted Council chat, Audire audio content, Mythos content, career tools, and blog access.

In addition to subscriptions, the Seller also sells one-time Council credit packages. Credit packages are one-time digital products that do not auto-renew and are purchased to be spent on credit-based features within the platform.

The characters featured in the Council chat are AI-generated characters and are not real persons. The astrology, tarot, numerology, and coffee cup content consists of cultural, symbolic, and entertainment-oriented interpretations and does not constitute medical, legal, financial, psychological, or psychiatric advice. The Buyer accepts that any decisions made in reliance on this content are their own responsibility.

The service is intended solely for individuals aged 18 and over. By purchasing a subscription, the Buyer declares that they are over 18 years of age.

4. The Threshold Week and the Distance Sale Relationship

Legal characterisation: the Threshold Week (the Seven Day Threshold) offered to every new user by House of Zij and described in detail in the Terms of Use does not constitute a consumer transaction (a distance sales contract) within the meaning of Law No. 6502 on the Protection of the Consumer and the Distance Contracts Regulation. The reasoning is straightforward: no fee is requested or collected from the consumer under the Threshold Week; no payment instrument information is taken or stored at sign up; no automatic charge is made at the end of the seven days; and at the end of the period the user returns to the free Open Door tier without any debt arising. For these reasons the Threshold Week is treated, in legal terms, as a unilateral courtesy in the nature of a gift; no service contract for consideration is established between the consumer and the provider.

Right of withdrawal: Articles 9 to 19 of the Distance Contracts Regulation set out the right of withdrawal for distance contracts concluded against payment. As no fee is collected from the consumer under the Threshold Week, no right of withdrawal arises with respect to this period; the user already has the right to end the seven day period at any time and without reason. To close the account or to end the Threshold Week, the user can use the relevant option in the account settings or send the request to [email protected].

Switching to a paid membership during the Threshold Week: if the user, of their own free will and within the Threshold Week, purchases either the Courtyard or Inner Circle paid membership, that purchase forms a new and independent distance sales contract on its own. In this case the pre contractual information required under Article 48 of Law No. 6502 and Article 5 of the Distance Contracts Regulation is provided before the transaction. For a membership service that is performed instantly and supplied as instantly delivered digital content, the user may, by ticking a separate box at the payment screen, consent to performance beginning and acknowledge that they cannot exercise the right of withdrawal; in that case, under Article 15/1(ğ) of the Distance Contracts Regulation, the option to exercise the 14 day right of withdrawal ends. If this consent is not given, the 14 day right of withdrawal is preserved. The remaining days of the Threshold Week end upon the transition to the paid membership, and no refund or offset is given for unused Threshold Week days, since the Threshold Week is a free courtesy.

Refund and cancellation after the paid membership: even where the waiver of the right of withdrawal has been given, the consumer retains the right to rely on the provisions on non conformity and breach of contract where the service is defective, not delivered in line with the contract, or where the mandatory provisions of Law No. 6502 require it. Refund and cancellation requests are handled according to the procedure set out on the "Cancellation and Refund" page.

5. Subscription Plans, Credit Packages, Price and Payment

Subscription plan prices (in US dollars): The Open Door plan is free of charge. The Courtyard plan is USD 6.49 monthly or USD 64.90 annually, renewing automatically at the selected interval. The Inner Circle plan is USD 15.99 monthly or USD 159.90 annually, renewing automatically at the selected interval.

The annual subscription is offered on a pay-10-months-use-12-months basis: the annual price is calculated as ten months' fee in exchange for twelve months of access. The full annual amount is charged in a single payment at the time of purchase, and the subscription renews automatically at the end of the year on the same plan and annual interval.

One-time Council credit packages (no auto-renewal): Mini Council 20 credits USD 4.99, Standard Council 50 credits USD 11.99, Plenty Council 120 credits USD 24.99. All stated amounts are in US dollars. Any applicable taxes on these prices are calculated and collected at checkout by Whop Inc. acting as the Merchant of Record; the total amount payable is shown clearly on the payment screen.

No additional charge, commission, or shipping fee is collected from the Buyer beyond these amounts; as the service is entirely digital, there are no delivery costs. The Buyer views and accepts the applicable plan, package, and price on the screen where this Agreement is approved at the time of purchase. Purchased credits are credited to the Buyer's account instantly.

Payment is collected by credit card or debit card through licensed payment service providers. The Seller does not store the Buyer's card details; such information is processed by the payment provider in accordance with applicable legislation. For each billed period, an electronic invoice or a legally valid document is sent to the Buyer's registered email address.

Payment collection through Whop: Subscription and credit-package payments on this platform are collected by Whop Inc., acting as the Merchant of Record on behalf of the Seller. The collection of payment, the payment document/invoice issued to the customer, tax obligations, and chargeback processes with the card schemes are handled by Whop; House of Zij is the party providing the content and subscription service. Accordingly, the payment document issued to the Buyer is generated by Whop and issued in Whop's name.

On the card statement, the transaction appears under the descriptor "WHOP" together with the amount paid. The Buyer's card details are not held on House of Zij servers; this information is processed solely by Whop and the licensed payment infrastructure it works with, in accordance with their own legislation and security standards.

Automatic renewal: Unless cancelled by the Buyer, the Courtyard and Inner Circle subscriptions renew automatically at the end of each period on the purchased plan and interval, with the period fee charged automatically to the registered payment method. The Seller notifies the Buyer by email of the renewal date and amount a reasonable time before each renewal (at least 1 day in advance for monthly subscriptions and at least 30 days in advance for annual subscriptions). Where this notification is not given and the Buyer's express consent is absent, the Buyer may request a refund of the fee for the renewed period. No recurring charges are made for one-time credit packages.

If the Seller intends to change the subscription price, it notifies the Buyer by email a reasonable time before the change takes effect. If the Buyer does not accept the new price, they may cancel the subscription before the change takes effect. The new price is never applied retroactively.

6. Performance of the Service

The service is performed instantly upon confirmation of payment, by being made accessible electronically through the Buyer's account. There is no separate delivery process or place of delivery; the service is provided digitally within the scope of the plan selected by the Buyer.

Uninterrupted provision of the service is the objective. However, temporary interruptions may occur due to maintenance, updates, force majeure, or third-party infrastructure (payment provider, server, AI service provider). The Seller exercises reasonable efforts to minimize such interruptions.

7. Right of Withdrawal and Its Exception

As a general rule in distance contracts, the Buyer has the right to withdraw from the contract within 14 (fourteen) days from the commencement of performance of the service, without giving any reason and without paying any penalty (Distance Contracts Regulation art. 9).

However, the House of Zij subscription service is in the nature of a service performed instantly in the electronic environment and digital content supplied instantly to the Buyer. Under Distance Contracts Regulation art. 15/1-ğ, the right of withdrawal cannot be exercised in such services whose performance has begun with the Buyer's consent, nor in contracts for digital content supplied instantly.

For this reason, by ticking a box that is not pre-checked, of their own free will, on the payment screen, the Buyer declares that they consent to performance of the service commencing the moment the subscription begins and that they understand they will thereby lose their 14-day right of withdrawal. The subscription is not activated without this consent. Once consent is given and the subscription is activated, the Buyer's 14-day right of withdrawal ends.

The expiry of the right of withdrawal does not eliminate the Buyer's right to cancel and terminate. Even after losing the right of withdrawal, the Buyer may cancel the subscription at any time to stop charges for subsequent periods.

The same principles apply to one-time Council credit packages: since credits are added to the account at the moment of purchase, they constitute digital content supplied instantly. Refund requests concerning entirely unused credit packages may be separately assessed by the Seller within the framework of the Cancellation, Refund and Right of Withdrawal Terms.

8. Cancellation and Termination

The Buyer may cancel the subscription at any time during the subscription term, without giving any reason and without paying any penalty. Cancellation cannot be made subject to conditions more onerous than those of the purchase, and can be performed easily with a single click from the My Subscription section of the account panel, or by sending an email to [email protected].

Upon cancellation, the service continues to be provided until the end of the current paid subscription period; at the end of that period the subscription automatically ends and no charge is made for the next period. For annual subscriptions, the service continues throughout the current 12-month period for which the annual fee was prepaid; cancellation only stops the automatic renewal at the end of the year.

As one-time Council credit packages do not auto-renew, they require no separate cancellation. Purchased credits remain in the Buyer's account until used or until their validity period expires.

The Seller may suspend or terminate the subscription if the Buyer acts in breach of this Agreement, the platform terms of use, or applicable legislation. If the Seller discontinues the service entirely, the Buyer is refunded the portion of any prepaid fee corresponding to the period not yet used. In cases of force majeure, the parties' obligations are suspended for the duration and to the extent of the force majeure.

9. Buyer's Rights and Obligations

The Buyer declares that the information provided at the time of purchase is accurate and current. The Buyer is responsible for any consequences arising from incorrect information.

The Buyer agrees not to share their account and login credentials with third parties and to use the subscription solely for personal use.

Content provided within the subscription is protected under Law No. 5846 on Intellectual and Artistic Works. The Buyer may not reproduce, distribute, sell, or use the content for commercial purposes without the Seller's written consent.

10. Protection of Personal Data

The Buyer's personal data is processed in accordance with Law No. 6698 on the Protection of Personal Data and related legislation, for the purposes, legal grounds, and retention periods set out in the Privacy (KVKK Disclosure) Notice published on the website. Payment information is processed by the payment providers in accordance with their own legislation. For processing that requires explicit consent, the Buyer's consent is obtained separately from the disclosure notice and by means of a box that is not pre-checked.

11. Complaints and Dispute Resolution

The Buyer may submit requests and complaints regarding the service to [email protected].

In the event of a dispute, under Law No. 6502, the Buyer may apply, according to the applicable monetary thresholds, to the Consumer Arbitration Committee of their place of residence or of the place where the transaction was carried out, or apply to the Consumer Court after satisfying the requirement to first apply to a mediator before filing suit under Article 73/A of Law No. 6502. The current monetary thresholds are set annually by the Ministry of Trade and can be found at tuketici.ticaret.gov.tr.

12. Effectiveness and Acceptance

This Agreement is concluded and takes effect upon the Buyer's electronic review and approval of the Pre-Information Form, the consent regarding the exception to the right of withdrawal, and this Agreement, together with the successful completion of payment.

Having been approved electronically by the Buyer, a copy of the Agreement is sent to the Buyer's account panel and registered email address. The Buyer declares that they have read, understood, and accepted all provisions of the Agreement.